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How I Turned ChatGPT into my IT Support Specialist

artificial intelligence Feb 24, 2025

ChatGPT is more than just a business tool
It helps make your entire life more convenient

My Experience with Airplane WiFi Troubleshooting

This past week I was on my way to Miami for a couple of speaking engagements. For whatever reason, my laptop never can connect to airplane wifi (regardless of the airline). I was trying to connect for over an hour before I decided, "let me ask ChatGPT."

Step-by-Step Troubleshooting with ChatGPT

So here's what I did:

  • Opened the ChatGPT app on my phone
  • Took a photo of my laptop and what it was saying on the screen
  • Typed this in: "Help me troubleshoot. I’m aboard my delta flight and I can’t connect to the wifi"
  • Received a list of a bunch of things to try

Now most people think that just because I teach AI, that I'm some sort of tech-wizard. And that's not the case at all. Most of ChatGPT's recommendations didn't work until...
It gave me a piece of computer code to copy and paste into my Macbook and then walked me through step-by-step how to install it.
In 5 minutes, ChatGPT solved something that I've struggled with every time I fly. The only thing that sucks is that I'm mad I didn't think of this sooner. On the flight home yesterday, there were no issues connecting to the wifi.

Why ChatGPT Is Your Go-To Tech Troubleshooter

You can use ChatGPT to troubleshoot almost anything—whether it's setting up your social media accounts, building out/editing your website, editing your videos, you name it...
If you tell ChatGPT the problem that you have and give it a little bit of context, it can walk you through how to solve almost anything.

Final Thoughts

So next time you're stumped with anything technical, no matter how simple or complex it may seem, just ask ChatGPT.

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